Frequently Asked Questions

Frequently Asked Questions

Challenge and Differentiation FAQs

Can I share the content with a friend?
If that friend is a member of the organisation which has purchased membership rights then yes, by all means. Materials cannot be shared outside your organisation but please feel free to invite them to become a member.

Is this a site licence or individual licence?
Anyone who is an employee of a member organisation can access the site.

Can I show video footage to other teachers?
Video can only be used within the member organisation but not beyond it.

When do I receive my log in details?
Email us at to place your order. We will invoice you and once in receipt of payment we will email you all the necessary log in details.

Do you have a refund policy?
Yes, we want our customers to be satisfied with our products. If you are not happy, please contact us at: within 24 days of registration.

Is membership payable annually or once only?
Membership is a one off payment of £150. There are no further charges for updates on the Challenge and Differentiation Toolkit.