Frequently Asked Questions
Challenge and Differentiation FAQs
Can I share the content with a friend?
If that friend is a member of the organisation which has purchased membership rights then yes, by all means. Materials cannot be shared outside your organisation but please feel free to invite them to become a member.
Is this a site licence or individual licence?
Anyone who is an employee of a member organisation can access the site.
Can I show video footage to other teachers?
Video can only be used within the member organisation but not beyond it.
When do I receive my log in details?
Email us at email@example.com to place your order. We will invoice you and once in receipt of payment we will email you all the necessary log in details.
Do you have a refund policy?
Yes, we want our customers to be satisfied with our products. If you are not happy, please contact us at: firstname.lastname@example.org within 24 days of registration.
Is membership payable annually or once only?
Membership is a one off payment of £150. There are no further charges for updates on the Challenge and Differentiation Toolkit.